New Booking Policy:
To secure your first time booking, we require a $25 deposit for the first booking only. The deposit is not additional and day of services the balance of the total is remaining.
The new booking deposit will be refunded if cancellations are made within 48 hours written notice. Rescheduling needs to be made within 48 hours written notice. If we need to make adjustments as well, you will be refunded if you do not want to reschedule.
Inconsistent Site Conditions:
If there are surprises day of such as home has a ton of garbage or we are asked to move away from the agreed upon work or otherwise not seen/discussed - an additional $50 charge will apply to that session. We will notify you before we start cleaning.
Satisfaction Policy: If unsatisfied after four trial sessions, we provide anywhere from 5%-20% off a future session. Some exceptions apply. Cases reviewed by Owner/Operations Manager.
VIP/Member Services: Available on a minimum 12 month contractual term for Residential Services only. Reach out for more details.
Payment: We accept EMT and cheques. No credit cards at this time. If other payment methods are requested or if you need a payment plan, please let us know.